3D Secure is a service which increases the security of online card payments. The service is free for all Expobank CZ clients. You will be requested to insert a unique one-off code at merchants supporting 3D Secure (almost 100% in the Czech Republic). The code will be delivered via SMS to cardholder’s mobile phone. Merchants who support 3D Secure technology can be recognized by the trade mark Verified by Visa or MasterCard SecureCode on their websites.
3D Secure technology is used for all types of debit payment cards issued by Expobank CZ a.s. To make an internet payment, it is now necessary to have both your card and mobile phone at hand, otherwise you will not be able to complete the transaction. The security of internet transactions increases significantly this way.
- The service is activated for all payment cards issued by Expobank CZ from 28. 11. 2016
- In order to ensure the functionality of the service, it is necessary to provide the bank with the mobile phone number at which unique codes for authorisation of the payments will be delivered.
- It is necessary to have activated a limit for e-commerce transactions.
- After choosing your goods select pay by card and submit your order
- After being transferred to Secured Payment Gateway fill out your payment card information
- Insert SMS security code which will be delivered to your mobile phone and submit
Is every online payment authorized bya unique SMS code?
What to do in case no SMS code is delivered when paying at merchant supporting 3D Secure?
What to do in case I submit wrong SMS security code?
How can I change the mobile phone number used for 3D Secure?
Can I set multiple phone numbers for one payment card?
Only one mobile phone number can be assigned to one payment card.
Can I set one phone number for multiple payment cards?
Yes, if you use more than one payment card it is possible to use only one phone number for the authorization.
How to set your mobile phone number for 3D Secured online payments
Internet Banking (Expo Direct, Expo Business Direct)
After standard login into Internet Banking select Messages / Create message in upper menu. Please fill out the form in following order:
Subject: „Mobile phone number for 3D Secure“
Message: Card number: XXXX XXXX XXXX XXXX Mobile: XXX XXX XXX XXX
Then click on „Submit“ button and authorise the message. The message can be authorised even by users who are not authorised to sign payment orders.
Note: This option is available only for payment card holders with access to internet banking.
When visiting your branch please fill out the applicable form and confirm the telephone number for authorisation of online payments for selected payment card.
Send by post
Please download „Application for setting of mobile phone number for 3D Secure service“ and fill out the requested information. Your signature at the form must be verified by the notary or Czech Point service. The original application please send via post addressed to your Expobank CZ branch. Expobank CZ branches
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